Monitoring - Our Engineering has implemented a fix, and we are actively monitoring the system. We will provide an update as soon as we confirm stability.
Nov 14, 2024 - 14:14 EST
Identified - Our engineers have identified the cause of the error and are working towards a resolution.
Oct 23, 2024 - 09:51 EDT
Investigating - We are aware of a third-party issue causing UI and API reporting to intermittently fail. We are working diligently to fix this issue. Updates will be shared as they become available.
Oct 22, 2024 - 16:47 EDT
Buzz UI and API ? Operational
90 days ago
100.0 % uptime
Today
User Data ? Operational
90 days ago
100.0 % uptime
Today
User Data - US East Operational
90 days ago
100.0 % uptime
Today
User Data - US West Operational
90 days ago
100.0 % uptime
Today
User Data - EU West Operational
90 days ago
100.0 % uptime
Today
User Data - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Reporting - US East Operational
90 days ago
100.0 % uptime
Today
Reporting - US West Operational
90 days ago
100.0 % uptime
Today
Reporting - EU West Operational
90 days ago
100.0 % uptime
Today
Reporting - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Bidding ? Operational
90 days ago
100.0 % uptime
Today
Bidding - US East Operational
90 days ago
100.0 % uptime
Today
Bidding - US West Operational
90 days ago
100.0 % uptime
Today
Bidding - EU West Operational
90 days ago
100.0 % uptime
Today
Bidding - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upcoming Experian Segment Migration - Dec 3, 2024 Dec 3, 2024 00:00 - Dec 4, 2024 00:00 EST
Due to our new direct integration with the data provider Experian, any Experian segments are currently available via other data marketplaces (such as TruOptik, Liveramp, and Alliant) will be automatically moved to appear under Experian in the Beeswax UI.

As such, the keys associated with these segments will change to direct Experian segment keys (e.g. experian-XXXXXX). This change will occur on December 3, 2024. Please note, there will be no change to the CPM associated with these segments.

Any impacted segments you are currently targeting on your line items, or add to targeting prior to 12/3/24, will be automatically updated to be the new Experian segments so as not to affect your targeting.

Any features that currently contain affected segments (such as bid modifiers, targeting favorites, presets, etc.) will also be automatically switched to use the direct Experian segments. This change will occur on December 3, 2024.

If you are adding these segments via the API, you will need to ensure you are using the new segment keys after the change is deployed.

If you need any additional information or have any questions, please reach out to your account team.

Posted on Nov 14, 2024 - 09:39 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 20, 2024 - 14:33 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 20, 2024 - 11:54 EST
Scheduled - On December 3rd, we will increase the maximum character length for the available_deal_ids field in Auction and Bid logs from 1,024 characters to 1 MB’s worth of characters to account for longer deal IDs.

Action Required: Please review your log ingestion pipelines to ensure they can handle the increased field size.

Technical Details:

Current limit: 1,024 characters

New limit: 1MB (1,048,576 characters)

Affected logs: Auction logs, Bid logs

Field affected: available_deal_ids

If you have any questions or concerns, please contact your account team.

Nov 20, 2024 - 11:23 EST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Completed - The scheduled maintenance has been completed.
Nov 18, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 09:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 10:41 EST
Scheduled - We’ll be making a back end data base update that may impact the accuracy of data in the real time bids and wins chart in the UI during this window. Bidding will not be impacted in any way. Maintenance Update will take place Nov 18th @ 9am - 10am EST
Nov 8, 09:00 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Unresolved incident: 3P Issue Causing UI and API Reporting Intermittent Failures.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - This incident has been resolved.
Nov 6, 17:08 EST
Investigating - We are aware of and investigating an issue related to Creative Macros that is causing errors during creative uploads or edits. We are actively working to address the issue and will provide updates as available.
Nov 6, 15:54 EST